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Return Policy

Last updated: 02/05/2025


Welcome to jazico.com.au, operated by Jazico Pty Ltd (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of goods through our platform. By using our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully.

Company Information


Business Name: Jazico Pty Ltd

ABN: [Insert ABN]

Registered Address: 250 Executive Park Blvd Suite 3400

Email: [email protected]

Website: www.jazico.com.au


Acceptance of Terms


 By accessing this website and/or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.



Eligibility to Use


You must be at least 18 years old to use this website or have permission from a parent/guardian. You agree to provide current, complete, and accurate purchase and account information.


Products and Descriptions


We strive to ensure that product descriptions, pricing, and availability are accurate. However, we do not guarantee that information is free from errors. We reserve the right to correct any inaccuracies and cancel orders affected by pricing or product description errors.


Pricing


All prices listed are in Australian Dollars (AUD) and include GST unless otherwise specified. Prices are subject to change without notice. The total amount payable is displayed at checkout before confirmation of the order.


Orders


Orders placed through our website constitute an offer to purchase goods.


We reserve the right to accept or reject any order at our discretion.


An order confirmation email does not guarantee acceptance of your order.


Orders may be cancelled by us if products become unavailable, in case of pricing errors, or for suspected fraudulent activity. 

Payment


 We accept major credit/debit cards and other payment methods listed at checkout. Payment is processed securely through third-party payment gateways. We do not store your payment information. 

Shipping and Delivery


We deliver Australia-wide using reliable courier partners.


Estimated delivery times are provided at checkout but are not guaranteed.


Shipping costs and estimated delivery times will be shown prior to completing your purchase.


Risk of loss and title pass to you upon delivery of the items to the address provided.

Returns and Refunds


 Please refer to our full Returns Policy, but in summary:


Change of mind returns are accepted within 14 days of delivery.


Returned items must be unused, in original packaging, and in resalable condition.


Refunds are processed to the original method of payment once the return is received and inspected.


Shipping costs are non-refundable unless the return is due to our error or faulty goods.  

Consumer Guarantees (Australian Consumer Law)


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality.



Intellectual Property


IAll content on this website—including logos, product images, text, and graphics—is the intellectual property of Jazico or its licensors and is protected under Australian copyright law. Unauthorized use is strictly prohibited.



Privacy


We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and store your personal information.



Liability


To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss or damage arising from your use of the website or purchase of goods, except as required under Australian Consumer Law.



Third-Party Links


Our website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for the content or practices of these sites.



Changes to Terms


We may update these Terms at any time. Changes take effect immediately upon being posted on this page. Continued use of the website constitutes acceptance of the revised Terms.



Governing Law


These Terms are governed by the laws of the State of New South Wales, Australia. Any disputes shall be resolved in accordance with the laws of this jurisdiction.